• If you don’t receive your package, we’ll cover the reshipment cost.
• You are responsible for providing accurate shipping details and covering any duties/import fees.
• All packages are labeled as “watch” to minimize the risk of customs holds.
• Products are shipped directly from our office in China.
• You’ll receive tracking numbers via email and SMS once your order ships.
• Tracking information will be available on the shipping company’s website or at 17track.net within approximately 3 days.
• Customs delays may occur, depending on your country.
• Processing time: 2-5 business days.
• Shipping time: 8-15 business days for free shipping; approximately 5 business days via DHL, FedEx, or UPS.
• Some items may experience longer processing times due to high order volume.
• Shipping timeframes may extend during peak periods.
Shipping Costs:
• Shipping costs are calculated at checkout based on global shipping zones.
• An additional cost of approximately $40 USD will apply for DHL, FedEx, or UPS shipping.